Privacy Policy
Effective Date: May 1, 2025
This Privacy Policy describes how Natural Healing Now Directory ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a listing on the naturalhealingnow.com website (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we may collect include:
- Personal Information You Provide Directly:
- For Users Searching the Directory: While you can browse the directory without creating an account, you may voluntarily provide information when contacting practitioners through the platform (if such a feature exists), submitting reviews, or subscribing to newsletters or educational content. This may include your name, email address, and any information you choose to include in your communications or reviews.
- For Practitioners and Clinics Creating Listings: When you create a business listing, you provide detailed information about yourself and your practice. This includes, but is not limited to, your name, business name, address, phone number, email address, website, specialty, qualifications, photos, and descriptions of your services. You may also provide payment information for paid listing services.
- Information Collected Automatically:
- Usage Information: We automatically collect information about your interaction with the Service, such as the pages you visit, the time and date of your visit, the duration of your visit, the search terms you use, and the practitioners or listings you view.
- Device Information: We may collect information about the device you use to access the Service, including your IP address, browser type, operating system, and unique device identifiers.
- Location Information: We may collect general location information based on your IP address to help provide localized search results.
- Information from Third Parties:
- We may receive information about you from third-party services integrated with the Service (e.g., if you choose to log in using a social media account, we may receive information from that service).
- If practitioners provide links to their external websites or social media profiles in their listings, any information you share on those linked sites is subject to their respective privacy policies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining the Service: To operate the directory, display listings, process payments for paid services, and provide you with access to the features of the Service.
- Improving and Personalizing the Service: To understand how users interact with the Service, analyze search trends, and personalize your experience by showing you relevant practitioners and content.
- Communication: To respond to your inquiries, send you administrative emails (e.g., related to your account or listings), and send you newsletters or marketing communications if you have opted in.
- Connecting Users and Practitioners: To facilitate communication between users and practitioners through the platform's features.
- Displaying Business Listings: To publish and display the information provided by practitioners in their public listings on the directory.
- Processing Reviews: To display and manage user reviews of practitioners.
- Security and Fraud Prevention: To protect the security and integrity of the Service and prevent fraudulent activity.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Providing Educational Content: To deliver blog posts, videos, interviews, and other educational resources.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Practitioners (for Users): If you use a feature to contact a practitioner directly through the Service, we will share the information you provide in that communication with the relevant practitioner.
- Publicly Available Information (for Practitioners): The information you provide in your business listing, including your name, business name, contact information, specialty, qualifications, photos, and description, will be publicly accessible on the Natural Healing Now Directory website. Reviews submitted by users about your practice will also be publicly displayed.
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government investigation). In Case of Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service of any such change in ownership or control of your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, such as analytics, research, or marketing.
4. Your Choices and Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Accessing and Updating Your Information: If you have a practitioner account, you can access and update your listing information through your account dashboard. Users may be able to update their subscription preferences.
- Opting Out of Communications: You can unsubscribe from our marketing emails by following the instructions in the emails.
- Do Not Track Signals: Some web browsers offer a "Do Not Track" signal. There is no universally agreed upon standard for Do Not Track signals, and we do not currently respond to them.
- California Privacy Rights (for California Residents): If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know about the collection, use, and disclosure of your personal information, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information (if applicable). To exercise these rights, please contact us using the contact information provided below. We do not sell your personal information as that term is generally understood.
- GDPR Rights (for Users in the European Economic Area and the UK): If you are in the EEA or the UK, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the contact information provided below.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Natural Healing Now Directory. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on this page and indicate the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
By email: contact@naturalhealingnow.com